Returns Policy 

We are confident you will be 100% delighted with all purchases on greatbentleyretreat.co.uk. Goods are not offered on a sale or return basis. The Great Bentley Retreat reserves the right to decline the return of any items purchased should they not meet the conditions stated hereafter. Should any items be received in error, these shall be accepted providing that the company is notified within 7 days and that

the goods arrive back to company premises in perfect condition. Please contact info@greatbentleyretreat.co.uk and we will give you a unique reference code, which must be included on the outside of your parcel in order for the return to be accepted. If goods received are faulty, please contact us on info@greatbentleyretreat.co.uk and we will arrange for the goods to be collected. We pride ourselves on a fast turnaround with our orders so that you receive your goods as quickly as possible. If you wish to cancel your order, you must do so on the same day as you placed your order. In some instances your order may have already been dispatched, in which case we will need to process this

as a return. If you do wish to cancel your order, please contact us on info@greatbentleyretreat.co.uk or 01206 255108 and we will endeavour to cancel this if possible.

Contact Us

Telephone: 01206 255 108

We are also available to contact via our Facebook page. Please leave us a message and a member of our team will try and reply to you as soon as possible.

Address

The Great Bentley Retreat

5-7 Beaver House 

Plough Road Centre

Plough Road

Great Bentley 

Colchester

Essex

CO7 8LG

 

Beaver House is located on the Plough Road Business Centre, opposite the Great Bentley Village Hall, to the left of the Bentley Fire Shop.

The Retreat is a short walk from the train station and has parking at the front and rear of the building. Disabled access via ramp and wide door access is available at the rear of the building. 

There are hourly trains that go directly to Great Bentley from Colchester Town, Clacton-on-Sea and Walton-on-the-Naze.